Privacy Policy

This Privacy Policy explains how JoCanvas FZ-LLC ("JoCanvas", "we", "us", or "our") collects, uses, and protects your personal information when you visit our website, interact with our content, respond to our advertising, or communicate with us regarding our design, branding, media, architecture, or interior services.

By using our website or submitting information through any of our digital channels, you agree to this Privacy Policy.

1. Definitions

Company
JoCanvas FZ-LLC

Service
Our website, digital platforms, advertisements, and all related services

Personal Data
Any information that identifies or may identify you

Usage Data
Technical data collected automatically through your device or browser

Device
Any device used to access our services (e.g., laptop, phone, tablet)

Lead Form Data
Information submitted through online forms, ads, or social media platforms such as LinkedIn, Meta (Facebook/Instagram), Google, or others

2. Information We Collect

We collect information in the following categories:

Personal Information

• Name, email address, phone number
• Company name and job title (when provided)
• Project inquiries, requests, or messages you share with us

Technical & Usage Data

Collected automatically through cookies, pixels, or analytics tools:

• IP address, browser type, device type
• Pages viewed, time spent, click behavior
• Operating system and general location (city/country level)

Advertising & Lead Data

Collected through advertising platforms:

• Data you submit on LinkedIn Lead Gen Forms, Meta forms, Google Ads forms, etc.
• Engagement data from ads you view or click
• Interest categories and campaign response data

Publicly Available Professional Information

We may use publicly available business details—such as LinkedIn profiles—for marketing, due-diligence, or B2B outreach.

We do not intentionally collect sensitive personal data.

3. How We Use Your Data

We use your information to:

• Respond to inquiries and provide support
• Communicate about design services, proposals, or project opportunities
• Follow up on advertising and marketing leads
• Improve user experience and website performance
• Send updates, newsletters, or promotional content (optional)
• Analyze advertising performance and platform analytics
• Protect against misuse, security issues, or fraudulent activity

If you submit a Lead Form through social media or ads, your information will be used exclusively to contact you regarding JoCanvas services.

4. Cookies, Pixels & Tracking Tools

Our website and advertising channels may use:

• Cookies
• Meta (Facebook/Instagram) Pixel
• LinkedIn Insight Tag
• Google Ads Tag
• Analytics platforms and performance tools

These tools help us:

• Improve website performance
• Understand user behavior
• Measure and optimize ad campaigns
• Build audiences for retargeting

Managing Cookies

You can disable or remove cookies anytime through your browser settings.
A cookie notice may appear on your first visit to give you the option to accept or reject non-essential cookies.

LinkedIn users can manage ad preferences directly through LinkedIn settings.

5. Sharing of Data

We may share your data with:

• Service providers who support our website, emails, analytics, or advertising
• Advertising and analytics partners such as Meta, Google, LinkedIn
• Business partners assisting with project coordination or marketing
• Legal authorities if required by law
• Entities involved in mergers, acquisitions, or business transfers

We do not sell your personal data.
All partners operate under confidentiality and data-processing agreements.

6. Data Retention

We retain personal data only for as long as necessary for:

• Communication and project coordination
• Marketing or advertising follow-up (up to 24 months)
• Legal or operational obligations

You may request deletion at any time.

7. International Data Transfers

By using our services, you acknowledge and agree that your personal information may be transferred to, processed, and stored in:

• Jordan
• United Arab Emirates
• Other regions where our service providers and partners operate

These locations may have data protection laws that differ from those in your jurisdiction. By submitting your information, you consent to these transfers.

8. Security

We maintain security measures to protect your personal information from unauthorized access, misuse, or disclosure. However, no exchange of data over the Internet can be guaranteed as 100% secure. While we endeavour to protect your personal information shared with us through our Site, you acknowledge that the personal information you voluntarily share with us through this Site could be accessed or tampered with by a third party. You agree that we are not responsible for any intercepted information shared through our Site without our knowledge or permission. Additionally, you release us from any and all claims arising out of or related to the use of such intercepted information in any unauthorized manner.

9. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access your personal data
• Update or correct your information
• Request deletion
• Withdraw consent for marketing communications
• Request a copy of your data

Such requests may be submitted through the contact information provided at the end of this Privacy Policy.

10. External Links

Our website may include links to external websites.
We are not responsible for their content, privacy practices, or security.

11. Children

To access or use the Site, you must be 18 years old or older and have the requisite power and authority to enter into this Privacy Policy. Children under the age of 18 are prohibited from using the Site.

12. International Users

By choosing to visit jocanvas.com, utilize its services, or otherwise provide information to us, you agree that any dispute over privacy or the terms contained in this Privacy Policy will be governed by the laws of the United Arab Emirates, and the adjudication of any disputes arising in connection with JoCanvas FZ-LLC or the Site will be subject to the courts of the Emirate of Ras Al Khaimah, United Arab Emirates.

If you are visiting from the European Union or other regions with laws governing data collection and use, please note that you are agreeing to the transfer of your information to the United Arab Emirates and to processing of your data globally. By providing your personal information, you consent to any transfer and processing in accordance with this policy.

13. Changes to the Policy

We reserve the right to change this Privacy Policy from time to time. You acknowledge and agree that it is your responsibility to review the Site and this Privacy Policy periodically and to be aware of any modifications. We will notify you of any changes to this Privacy Policy by posting those changes on this page.

14. Consent

By using the Site, you hereby consent to our Terms of Use and Privacy Policy.